Frequently Asked Questions
Q. How can tickets be purchased?
A. Phone 1-800-711-9110
Website address www.cashpluslottery.com
Q. What is the mailing address to purchase tickets?
A. P.O. Box 578
Calgary, AB T2P 5P3
Q. How can tickets be purchased?
A. Mail, Phone and Internet
Ticket request forms will be available at participating Canadian Diabetes Association offices.
Q. What methods of payment are accepted?
A. Cheque, Money Order, Visa, MasterCard
Q. What are the ticket prices?
A. 1 for $50.00
3 for $100.00
5 for $150.00
Q. How many tickets are sold in total?
A. 5,500 Single tickets
6,250 Sets of 3 tickets
5,500 Sets of 5 tickets
Total 51,750 tickets sold
Q. How long does it take to receive the ticket in the mail?
A. Please allow 2-3 weeks
Q. What are the cutoff dates and draw dates?
A. Loyalty Draw: Cuttoff - 11:00pm March 21, 2010, Draw - April 1, 2010
Early Bird Draw: Cuttoff - 11:00pm May 16, 2010, Draw - May 28, 2010
Final Draw: Cuttoff - 11:00pm June 6, 2010, Draw - June 18, 2010
Q. What is the Early Bird prize?
A. Your choice - 1 of 3 Mazda vehicles + $5,000 cash
Q. When are the winners going to be printed in the newspaper?
A. Winners will be published in Calgary and Edmonton newspapers and on the website within 7 days following each draw date.
Q. How many prizes can be won?
A. 562
Q. What is the total retail worth of all of the prizes?
A. $468,200.30
Q. What is the license Number?
A. # 290020
Who is the project manager?
Bob Wallace #RTM12941 / Stride Management Corp.
Q. Is the ticket tax deductible/do you get a tax receipt?
A. No there is no tax receipt issued and the ticket is not tax deductible
Q. Must the ticket purchaser & the name on the ticket be over the age of 18 yrs?
A. Yes
Q. Can tickets be put in the name of a corporation or business?
A. Yes. Should the ticket be a winner, the prize is then awarded to the corporation or business and the person who claims the prize must be able to prove they are an authorized officer of that company.
Q. How many names can be put on a ticket?
A. Should a ticket purchaser want to put anymore than 2 names on a ticket it is recommended that the purchaser keep record of who is involved with the purchase. The lottery manager will not be responsible for any conflict between joint ticket purchases. In the event of a winning ticket stub having more than one name the lottery will award the prize to any individual whose name is listed on the stub. The lottery is not responsible for resolving any disputes, which may arise from the different individuals.
Q. How are prizes awarded?
A. Once draws have been completed prize letters will be mailed out. The prize letter informs the winner of what they have won and where and when to pick up their prize. They must have the prize letter and picture I.D. to claim the prize. All prizes must be accepted as awarded there will be no cash substitutions.
Q. Can we take orders from people outside the province of Alberta?
A. Any purchaser who RESIDES OUTSIDE ALBERTA BUT IS CALLING FROM WITHIN ALBERTA may purchase a ticket. The ticket can be mailed to any address (even out of Alberta).
Q. What is done with my personal information?
A. Both the Canadian Diabetes Association and Stride Management Corp. respect your privacy. We do not rent, sell or trade our mailing lists. The personal information collected by the Canadian Diabetes Association will be used to process ticket orders and to contact you regarding ongoing and future lotteries. The names, cities and winning ticket numbers of winners will be published in Alberta Newspapers and will be posted on the Cash Plus+ website.
